At HerbLand, we aim to provide a smooth and reliable shipping experience for customers worldwide.

Free Worldwide Shipping: Enjoy free worldwide shipping on orders of $49 or more. For orders below $49, a flat shipping fee of $15 will apply.

Processing Time: Orders will be processed and shipped within 3 business days. A tracking number will be provided once your order has been dispatched.

Shipping Method: We will choose the most suitable shipping method based on your destination country and the nature of the products in your order.

Estimated Delivery Time: Delivery typically takes 6–10 business days, depending on your location. In some cases, delivery may take longer due to local customs procedures or carrier delays.

Customs & Import Duties: Please note that import taxes or customs duties are not included in the shipping cost. Any applicable charges are the responsibility of the recipient.

Product Restrictions: Some herbal and wellness products may be subject to import restrictions or regulations in certain countries. Customers are responsible for ensuring that the products they order are permitted for import into their destination country.

Unaccepted Deliveries: If a shipment is refused by the customer or not accepted upon delivery, HerbLand will not be responsible for refunds or reshipments.

Damaged Items: If your order arrives damaged, please contact us within 7 days of delivery and provide clear photo evidence of the damaged product and packaging. Our team will review the issue and assist you further.

For any questions or concerns regarding your order, please contact us at hello@wellandco.store