Terms Of Service
OVERVIEW
Welcome to Well & Co! The terms “we”, “us” and “our” refer to Well & Co. Well & Co operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Well & Co is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Well & Co reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Well & Co confirms acceptance. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting, as Well & Co may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e-mail, billing address, and/or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy.
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email.
Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.
Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties.
We may offer promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account information so that we can complete your transactions and contact you as needed.
SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control.
Once we transfer products to the carrier, title and risk of loss passes to you.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Well & Co, its affiliates or licensors and are protected by intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.
Well & Co’s names, logos, product and service names, designs, and slogans are trademarks of Well & Co or its affiliates or licensors. You must not use such trademarks without prior written permission.
SECTION 7 - OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor control.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties or conditions of any kind.
Any use of optional tools offered through the site is entirely at your own risk and discretion.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain links to third-party websites. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites.
If you decide to access third-party sites, you do so at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Well & Co is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Well & Co.
By using the Services, you acknowledge that Shopify is not responsible for any aspect of sales between you and Well & Co, including any injury, damage, or loss resulting from purchased products.
SECTION 10 - PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy.
Because the Services are hosted by Shopify, Shopify may also collect and process certain information about your access to the Services.
SECTION 11 - FEEDBACK
If you submit suggestions, reviews, ideas, or other content (“Feedback”), you grant Well & Co a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute such Feedback.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information that contains typographical errors or inaccuracies. We reserve the right to correct any errors and update information without prior notice.
SECTION 13 - PROHIBITED USES
You may not use the Services for unlawful purposes, violate intellectual property rights, transmit malicious code, spam, or attempt to interfere with the security of the Services.
We reserve the right to suspend or terminate accounts that violate these Terms.
SECTION 14 - TERMINATION
We may terminate this agreement or your access to the Services at any time without notice.
Certain provisions will survive termination, including Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, and Governing Law.
SECTION 15 - DISCLAIMER OF WARRANTIES
The Services and all products offered are provided “as is” and “as available” without warranties of any kind.
We do not guarantee uninterrupted, secure, or error-free operation of the Services.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Well & Co, its partners, employees, and affiliates shall not be liable for any direct or indirect damages arising from your use of the Services or products purchased through the Services.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Well & Co, Shopify, and their affiliates from any claims arising from your violation of these Terms or misuse of the Services.
SECTION 18 - SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Well & Co regarding your use of the Services.
SECTION 20 - ASSIGNMENT
You may not assign these Terms without our written consent. Well & Co may assign or transfer these Terms without notice.
SECTION 21 - GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Well & Co is headquartered.
SECTION 22 - HEADINGS
Section headings are for convenience only and do not affect the interpretation of these Terms.
SECTION 23 - CHANGES TO TERMS OF SERVICE
We reserve the right to update or change these Terms at any time by posting updates on our website.
Your continued use of the Services following any changes constitutes acceptance of those changes.